Privacy Policy
Last Updated: January 2025
1. Information We Collect
We collect information you provide directly to us when you request a quote, make a booking, or contact us. This may include:
- Name and contact information (email, phone number, WhatsApp)
- Service preferences and booking details
- Payment information (processed securely through third-party providers)
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Process your bookings and provide our luxury rental services
- Respond to your inquiries and provide customer support
- Send you booking confirmations and service updates
- Improve our services and customer experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who assist in our operations (payment processors, booking systems)
- Professional advisors and legal authorities when required by law
- Business partners only with your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user preferences. You can control cookie settings through your browser.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: Contact@luxuryrentalsflorence.com
Phone: +39 376 205 2858
Address: Florence, Tuscany, Italy
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.