Terms of Service

1. Acceptance of Terms

By accessing and using Luxury Rentals Florence services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Offered

Luxury Rentals Florence provides premium transportation and accommodation services including:

• Helicopter charter services
• Luxury yacht rentals
• Private jet charters
• Luxury car services
• Sightseeing tours
• Villa rentals

3. Booking and Reservations

3.1 Quote Requests: All quote requests are subject to availability and confirmation. Submitting a request does not guarantee service availability.

3.2 Confirmation: Bookings are confirmed only after receipt of required deposit and written confirmation from our team.

3.3 Payment: Full payment terms will be provided with your quote. Deposits are typically required to secure bookings.

4. Cancellation Policy

Cancellation terms vary by service type and will be specified in your booking confirmation. Generally:

• Cancellations more than 7 days before service: Full refund minus administrative fee
• Cancellations 3-7 days before service: 50% refund
• Cancellations less than 3 days before service: No refund
• Weather-related cancellations: Full refund or rescheduling option

5. Client Responsibilities

Clients are responsible for:

• Providing accurate information for bookings
• Arriving on time for scheduled services
• Following safety instructions from our staff
• Respecting property and equipment
• Complying with all applicable laws and regulations

6. Liability and Insurance

All our services are fully licensed and insured. However, clients are advised to maintain their own travel insurance. We are not liable for:

• Delays or cancellations due to weather, mechanical issues, or force majeure
• Personal belongings or valuables
• Injuries resulting from failure to follow safety instructions
• Third-party service providers

7. Safety and Conduct

We reserve the right to refuse service or terminate services if:

• Client appears intoxicated or under the influence of substances
• Client behaves in a manner that endangers safety
• Client damages property or equipment
• Client harasses staff or other passengers

8. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Luxury Rentals Florence and protected by copyright laws. Unauthorized use is prohibited.

9. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of modified terms.

10. Governing Law

These terms are governed by the laws of Italy. Any disputes shall be resolved in the courts of Florence, Tuscany.

11. Contact Information

For questions about these Terms of Service, please contact us: